Customer Reviews

Prompt service and easy to deal with
Wednesday - 25/Sep/2019
Ben
Great customer service. Same day delivery which was great! Definitely highly recommended. Thank you for great service.
Monday - 14/Oct/2019
Seyda
good service, everything went like clockwork, thank you
Sunday - 27/Oct/2019
Peter
Great employees, kept me up to speed regularly with delivery etc, great equipment, built well.
Monday - 28/Oct/2019
Ken
Great product, quick delivery and good communication. Thanks!
Tuesday - 5/Nov/2019
Manu
Great employees, kept me up to speed regularly with delivery etc, great equipment, built well.
Monday - 28/Oct/2019
Ken
Great customer service, prompt attention, friendly and willing to drop everything to attend to customers needs.
Monday - 22/Jul/2019
Traves
prompt, friendly communication, advice and service. Excellent product.
Tuesday - 16/Jul/2019
Sasha
Good pricing, prompt delivery, great communication. It arrived exactly when and how I had expected. Thanks team.
Friday - 12/Jul/2019
Tracy
Their outstanding service and commitment is commendable. The delivery was received in very good condition, and the products themselves were better than expected. Sitecraft's recommendations were spot on in terms of our needs.
Monday - 1/Jul/2019
Simon
Very easy to deal with. quick turn around from order placement to delivery.
Thursday - 20/Jun/2019
Terry
Great customer service, good turn around time, and when an issue did arise well it was like there was no issue at all.thanks to the team at Sitecraft
Wednesday - 12/Jun/2019
Jim
Each stage of the purchase was very well handled by your staff. From the when we initially enquired about a trolley he emailed photos & prices for me to take to our committee meeting, when we came to purchase & pickup the trolley your receptionist was friendly, helpful & fully invested in her job and when we picked up the trolley your warehouse manager was the same. Thank you.
Friday - 31/May/2019
Robyn
Good product knowledge and service. Came up with a tidy solution for one of my modification requests.
Thursday - 30/May/2019
Graeme
Easy to deal with and was kept informed throughout the process from initial inquiry to purchase to delivery of the order.
Thursday - 23/May/2019
Ed
Always respond to my email in timely manner.
Thursday - 23/May/2019
Candy
Excellent service as always!
Wednesday - 22/May/2019
Rick
Could not do more to fix a design issue with quick turn around.
Wednesday - 22/May/2019
Christopher
Prompt efficient service had the stock on hand that i wanted.
Wednesday - 22/May/2019
Jim
The level of customer service was exceptional, as I was kept in the loop every step of the way.
Wednesday - 22/May/2019
Sonia
Great overall service. Very responsive to my phone calls and emails. Thank you.
Wednesday - 22/May/2019
Rozina
The service from inquiry to delivery was excellent. Thankyou!
Monday - 20/May/2019
Del
Hassle free purchase and prepared to negotiate and resolve problems relating to the unloading and placement of the unit on site.
Thursday - 2/May/2019
Ray
Prompt efficient service and incredibly high quality product.
Tuesday - 9/Apr/2019
Adrian
Great customer service and very happy with the products.
Tuesday - 26/Mar/2019
Lieda
Easy and efficient transaction, from quotation to delivery.
Wednesday - 27/Mar/2019
Darren
Great service and communication throughout the production process. End product is of great standard.
Thursday - 28/Mar/2019
Steve
The customer service was excellent to the point where I verbally congratulated the girls in the front office
Wednesday - 20/Feb/2019
Phil
Awesome product backed by great staff
Monday - 18/Feb/2019
Jeff
Great communication for purchasing items.
Tuesday - 29/Jan/2019
Nathan
Ordered one day and arrived the next day. Excellent service. Thank you.
Tuesday - 29/Jan/2019
Barbara
Good service, Daniel visited to explain the operation of the new equipment.
Tuesday - 29/Jan/2019
Peter
Great product and fast delivery
Wednesday - 16/Jan/2019
Kurt
Price, delivery time, ease of transaction and timely manner of staff
Wednesday - 16/Jan/2019
Glenn
Quick quote, quick processing, quick delivery
Wednesday - 2/Jan/2019
Luke
Terrific response time and customer service
Friday - 21/Dec/2018
Warren
I found that the quotation, query and delivery process to be dealt with in a timely manner. The product received was as described in the brochure.
Tuesday - 16/Oct/2018
Bill
Friendly, professional and easy to deal with!
Met all our requests - all items to be picked up that day or the next day - Great service!!!!
Friday - 2/Nov/2018
Stela
The response time is exceptional. Delivery once ordered was very fast.
Tuesday - 4/Dec/2018
Robyn
Very propt reply to all request for quote and generally to any queries I raise. I hate having to follow up suppliers repeatedly for information and unfortuately it happens to often. It was wonderful NOT having to go through this fustration with Sitecraft.
Tuesday - 11/Dec/2018
Tony
Excellent customer service, quick and efficient in replying back regarding quotes for products.
Tuesday - 18/Sep/2018
Billy
Even though the product was damaged in transit, the team repaired it very quickly- thankyou.
Friday - 14/Sep/2018
Russell
Follow up , price, friendly, great experience
Monday - 10/Sep/2018
Michael
Great customer service, well priced and good product selection
Thursday - 6/Sep/2018
Belinda
very helpful and very professional thanks guys
Wednesday - 5/Sep/2018
Arthur
quick communication, accurate information, received equipment ahead of lead-time.
Thursday - 23/Aug/2018
Naaman
No issues, great customer service. Will purchase from you guys in future.
Tuesday - 21/Aug/2018
Nick
Ben went out of his way to make sure we met a tight delivery requirement.
Monday - 13/Aug/2018
Andrew
Friendly quick service over the phone and kept me in the loop with delivery times
Tuesday - 7/Aug/2018
Brian
fast efficient service and good quality product
Thursday - 5/Jul/2018
Alastair
for giving the best service and delivering on time, packing the item well all over a 10 out of 10
Tuesday - 3/Jul/2018
Pamela
excellent quality and happy to support Australian manufacturing.
Friday - 22/Jun/2018
Kenneth
Communication was perfect. There were few delays but hope you guys would rectify them Price negotiations were ok Delivery was on time Product quality was good
Tuesday - 19/Jun/2018
Sam
Very pleased with service and professional advice. Thank you
Thursday - 21/Jun/2018
Ricky
Good communication and prompt replies. Goods arrived as promised.
Friday - 1/Jun/2018
Elizabeth
always a pleasure to deal with this company - goods are well priced, of good quality, great communication and reliable service
Thursday - 10/May/2018
Natalie
Prompt, friendly service selling a quality fairly priced product
Monday - 7/May/2018
Stephen
excellent service with my order, recommended alternative product with earlier availability.
delivery notifications and communications was excellent.
Thursday - 26/Apr/2018
Andrew
From the time we submitted inquiry for quotation, to when we placed the order, to when our items were ready for dispatch, we were kept well informed of all details. Well done for transparent processes, this means a lot to the customer .
Thursday - 19/Apr/2018
Stuart
: I found the sales staff very helpful and they were only to happy to come out and see what we needed and recommended the correct product for us.
Tuesday - 10/Apr/2018
Matthew