Excellent customer service, quick and efficient in replying back regarding quotes for products.
Tuesday - 18/Sep/2018
Even though the product was damaged in transit, the team repaired it very quickly- thankyou.
Friday - 14/Sep/2018
Follow up , price, friendly, great experience
Monday - 10/Sep/2018
Great customer service, well priced and good product selection
Thursday - 6/Sep/2018
very helpful and very professional thanks guys
Wednesday - 5/Sep/2018
quick communication, accurate information, received equipment ahead of lead-time.
Thursday - 23/Aug/2018
No issues, great customer service. Will purchase from you guys in future.
Tuesday - 21/Aug/2018
Ben went out of his way to make sure we met a tight delivery requirement.
Monday - 13/Aug/2018
Friendly quick service over the phone and kept me in the loop with delivery times
Tuesday - 7/Aug/2018
fast efficient service and good quality product
Thursday - 5/Jul/2018
for giving the best service and delivering on time, packing the item well all over a 10 out of 10
Tuesday - 3/Jul/2018
excellent quality and happy to support Australian manufacturing.
Friday - 22/Jun/2018
Communication was perfect. There were few delays but hope you guys would rectify them Price negotiations were ok Delivery was on time Product quality was good
Tuesday - 19/Jun/2018
Very pleased with service and professional advice. Thank you
Thursday - 21/Jun/2018
Good communication and prompt replies. Goods arrived as promised.
Friday - 1/Jun/2018
always a pleasure to deal with this company - goods are well priced, of good quality, great communication and reliable service
Thursday - 10/May/2018
Prompt, friendly service selling a quality fairly priced product
Monday - 7/May/2018
delivery notifications and communications was excellent.
excellent service with my order, recommended alternative product with earlier availability.
Thursday - 26/Apr/2018
From the time we submitted inquiry for quotation, to when we placed the order, to when our items were ready for dispatch, we were kept well informed of all details. Well done for transparent processes, this means a lot to the customer .
Thursday - 19/Apr/2018
: I found the sales staff very helpful and they were only to happy to come out and see what we needed and recommended the correct product for us.
Tuesday - 10/Apr/2018
It arrived in the morning and the product is amazing
Thursday - 29/Mar/2018
Customer service exceptional
Friday - 23/Mar/2018
Great service. Quick response and punctual delivery
Tuesday - 6/Feb/2018
Prompt response to request for quote; good follow up & delivered on time.
Monday - 5/Feb/2018
Everything arrived in top notch condition ,I would be very happy to recommend Sitecraft to other businesses.
Monday - 29/Jan/2018
service was fine, couple of small hiccups with installation but follow up help was good.
Thursday - 14/Dec/2017
I found everyone extremely helpful and knowledgeable. I had a very difficult situation with a delivery and the people at Sitecraft were willing to go the extra mile to assist in every way possible. Thank You especially Daniel for your assistance and patience.
Saturday - 16/Dec/2017
If I have any material handling requirements in the future you and your team will be my first port of call.
Keep up the good work.
I was very impressed with the level of customer service from all of the Sitecraft team involved in my recent purchase. I couldn’t fault any of the interaction from your end so my score would have to be a 10.
Thursday - 7/Dec/2017
Product knowledge and level of service when speaking with staff on the phone. Clarity of information emailed, including the quotation. Ease of ordering and of delivery. Item appropriately packaged for transport.
Wednesday - 6/Dec/2017
Very quick to produce a quote. Come time to order very simple - easy phone call. Followed up when the invoice wasn't paid to tell us the goods are ready to ship just waiting on payment. Arrived then a couple of days later! Great!! Thanks Sarah
Thursday - 16/Nov/2017
prompt service, all questions answered. quick delivery. product as per requirements.
Wednesday - 15/Nov/2017
Very quick to respond to request for quote. Good communication throughout processing. Arrived assembled!
Wednesday - 8/Nov/2017
Excellent customer service - fast quote ( within an hour) and updates on order status and delivery times. Great product too!!!
Thursday - 2/Nov/2017
Nothing was too much trouble, right from quotation to accounting where I needed to change Vendor details. Service was prompt and professional ... I will be recommending Sitecraft if given the opportunity.
Wednesday - 1/Nov/2017
Customer service was great. The people I spoke to were very helpful
Monday - 30/Oct/2017
Fast efficient service easy to deal with very friendly and would use again
Wednesday - 25/Oct/2017
Understanding of the items we were after and alternatives offered
Wednesday - 11/Oct/2017
Prompt customer service and delivery
Friday - 13/Oct/2017
Everybody in your team know exactly how and what the order details were.
Monday - 16/Oct/2017
Good customer service and prompt delivery
Monday - 16/Oct/2017
great service and good follow up
Tuesday - 10/Oct/2017
Great service prompt delivery and a good product
Thursday - 5/Oct/2017
Easy to deal with, knowledgeable staff and met agreed timeframe and work scope.
Friday - 6/Oct/2017
Prompt delivery, great customer service.
Friday - 6/Oct/2017
Prompt & responsive service. Assisted in identifying most suitable product. Courteous and on-time. Will utilise again....in coming weeks/months for warehouse change program.
Friday - 20/Oct/2017