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Home Case Studies... How Blacktown City Council Improved Yard Efficiency With Sitecraft’s Turfman Fleet

How Blacktown City Council Improved Yard Efficiency With Sitecraft’s Turfman Fleet

November 21, 2025

“It’s doing perfectly... it’s been really good and does exactly what we wanted it to do.”

Kris Nair

Blacktown City Council

Client Profile

Blacktown City Council

Blacktown City Council is one of Australia’s largest and fastest-growing local government areas, responsible for delivering community services, infrastructure, and operational support across Western Sydney.

Success Highlight

Blacktown City Council operates one of the busiest municipal yard environments in Western Sydney – a constantly moving ecosystem where equipment, materials, and personnel need to get from A to B quickly and safely. With multiple teams working across their operational precinct, the Council needed an electric transport solution that was simple, reliable, and capable of improving daily workflow efficiency without introducing unnecessary complexity.

Sitecraft partnered with Blacktown City Council to supply a tailored combination of Turfman Cargo and Turfman 6+2 seat personnel transport vehicles, providing the Council with a practical, cost-effective electric utility fleet designed specifically for short-distance yard use.

The result? A smoother, faster, more coordinated way of moving both people and equipment – and a partnership built on trust, transparency, and follow-through.

The Challenge: Streamlining Movement Across a High-Activity Yard

With constant movement of tools, materials, and staff, Blacktown City Council required a solution that is:

Easy for anyone to drive
Safe in a busy yard
Tough enough for daily use
Budget-friendly for ratepayers

Quick to roll out, with no big learning curve. They weren’t seeking a full off-road or industrial vehicle – the requirement was clear:

A fit-for-purpose electric yard vehicle that was easy to operate, dependable, and practical for short-run operations.

A Thorough Assessment Before Anything Was Purchased

Before making any commitments, the Council wanted to see the vehicles in action and gather real feedback from staff who would be using them every day. Sitecraft supported a hands-on, transparent evaluation process that included:

A full on-site demonstration attended by several Council staff members
Collecting and reviewing detailed feedback from the team after the demo
Working closely with the fleet manager to weigh up options and budget fit
Developing a customised quotation with variations tailored to their needs
Providing two on-site training sessions after delivery to ensure everyone was confident using the equipment

This wasn’t a quick transactional sale – it was a genuine process of matching the right vehicles to the Council’s operational requirements.

Why Sitecraft

A standout factor in the decision was the level of honesty and clarity offered during the evaluation process.

Kris noted the experience dealing with Karan Singh, Sitecraft’s account manager as a key influence:

“We actually bought the vehicle because we could trust him. He was upfront about what it can do and what it can’t. We have hundreds of salespeople trying to sell us a dream — he didn’t do that.”

— Kris, Blacktown City Council

This transparency was critical. The Council wanted exact expectations, not hype — and Sitecraft delivered that.

The Solution: A Purpose-Built Turfman Electric Fleet

Sitecraft supplied a fleet configuration aligned specifically to the Council’s operational profile:

Turfman 400 Cargo

For transporting tools, equipment and maintenance materials efficiently across the yard.

Turfman 6 + 2 Seater Personnel Carriers

For moving staff across the site quickly, safely, and with minimal downtime.

These electric vehicles were chosen for their:

Simple and intuitive operation
Quiet and efficient performance
Strong battery life
Practicality for controlled yard environments
Excellent value relative to performance

The vehicles were delivered fully prepared, with a smooth onboarding process and straightforward, easy learning curve for staff.

Continuous Improvement: Valuable Insights for Future Development

The story doesn’t end with delivery. Blacktown City Council also offered smart, constructive feedback that’s helping shape future improvements. Their suggestions included:

Using standard charging plugs that match common Australian EV setups
Offering more demo units so teams can try before they buy
Adding more safety features for high-compliance environments

At Sitecraft, feedback like this feeds into our continuous improvement loop — a critical component of our business focus to Drive Transformation for our clients.

Solutions for better workplaces

With 30+ years of expertise in materials handling equipment, we know the difference the right equipment can make. It’s about more than efficiency, it’s about creating better, safer workplaces. To start your project, call our team on 03 9463 4900 or submit your enquiry below.